DeGraff Bloom Customer Care

Emergency Situation

Service	Provider	Phone Number
HVAC	Appolo Heating & Cooling	518-355-0433
Plumbing	Alford Plumbing Lance Plumbing* *Washington Crossing Only	518-526-4976 518-365-5649
Electrical	RMD Electric	518-438-1640
Roofing	Old Tyme Construction	518-229-6460

In an emergency situation please contact the appropriate professional listed above. If you contact a subcontractor directly, please also advise our office of the problem so that we can accurately track resolution of the problem.

AN EMERGENCY SITUATION IS DEFINED AS:
SEVERE PLUMBING PROBLEMS; LOSS OF HEAT DURING EXTREME COLD WEATHER; HAZARDOUS ELECTRICAL CONDITIONS; SEVERE ROOF LEAKS; OR ANY PROBLEMS THAT ENDANGER THE OCCUPANT'S SAFETY

The New York Warrant Six-Year Warranty for New Homes
Residential Warranty Corporation
5300 Derry Street, Harrisburg, PA 17111
717-561-4480

Facts About Your New Home Warranty

Customer Care Folder

Additional information about your new home is included in the Customer Care Folder provided at the pre-closing walkthrough. This folder includes a Homeowners Guide with a maintenance calendar and tips, lawn and landscape care instructions, operating instructions, voter registration forms, customer care forms, and information about the one-year customer service visit.

Contact our office