Our Process

DeGraff Bloom Custom Builders, Inc. offers a unique home building experience. From working with you to develop your distinctive home plan; to assisting in choosing just the right finishes; to making sure that the customer understands the process along the way, Degraff Bloom specializes in modifying plans to suit each homeowner’s lifestyle.

Our process is designed around you too! We want to take the stress out of the details so you can enjoy the process of building your new home. The trained and experienced team at DeGraff Bloom is with you every step of the way to ensure this experience exceeds all expectations. Here’s some important and helpful information to get you started.

Model Selection
Not only are there dozens of models to choose from, DeGraff Bloom specializes in customizing plans to suit your needs and to make your home unique. Our realtors will help you decide which model is best for you. We have over 1700 model house plans available.

Initial Deposit
The lot hold deposit holds the property for up to ten days.

Purchase Agreement
Once your contract is signed, the design is finalized and approved, and a deposit is made on your new home, final plans will be ordered. To avoid confusion, once the purchase contract is signed, any questions should be directed to our office.

Custom Selections – Selection Sheets & Optional Features
To avoid delay, the final selections for your new home must be made within two weeks of the issuance of the building permit. You will be asked to contact suppliers to make appointments as soon as your house plans are ready. Addendum “H” Selection Sheet, attached to your contract outlines the selections that must be made, and lists our suppliers contact information.

Construction Process
The permit application is submitted as soon as the final plans are ready and stamped.  Construction starts as soon as the permit is issued.

Once framing is complete, the electrician will contact you to schedule a walkthrough to determine your preferences.  Following the walkthrough, the walkthrough form will be faxed to our lighting supplier so that your lighting selections can be finalized, and ordered.

Your new home is tracked in our office with scheduling software. Once the house is sheetrocked, a more accurate estimated completion date can be set.

If you want to upgrade your landscape package, we can direct you to the landscaper directly.

Buyer Orientation – Pre-Closing Inspection
Prior to closing, the project manager will contact you to schedule a pre-closing walkthrough and orientation. During the walkthrough inspection, the final punch list will be noted. Our goal is to complete your punch list prior to closing. The project manager will review the operation guidelines for the features of your new home.

You should contact the phone company, electric and gas provider, and cable 2 – 3 weeks prior to closing to take care of setting up service and switching accounts to your name. Most banks schedule an inspection of the house prior to closing, this inspection should be coordinated with our office. Gail DeGraff is our closing specialist and will handle your closing.

Post Construction – One Year Warranty Visit
If you have any punch list or warranty issues with your new home, please always be sure to contact our office in writing or via email so we can make sure the work is completed to your satisfaction.

Once your punch list is finished, please start a new list of items, such as nail pops or stress cracks to be addressed at the one-year visit. Degraff Bloom includes a one-year service visit with all new homes.  Vice-President Mark Bloom will visit your new home, review your list, and make arrangements to have the work completed.

Quick Delivery Homes
The average house build from initial to completion is around 180 days. In an effort to accommodate those buyers who either do not to experience the entire new house construction process or simply do not have the time to wait DeGraff Bloom proudly offer our “Quick Delivery” homes. These homes are in various stages of construction, ranging from the beginning phase where a buyer may be able to make individual selections on finishes, to the ready to move in home. Visit each one of our community websites to see what homes are available as “Quick Delivery” homes.

Customer Care
As part of our commitment to you, every home buyer is provided with a copy of our Customer Care folder at the pre-closing walkthrough. This folder includes a Homeowners Guide with important contact information, maintenance calendar, tips, lawn and landscape care instructions, operating instructions, voter registration forms, customer care forms, as well as information our one-year customer service visit.

We are here to help, but in the event of an emergency, such as severe plumbing problems, loss of heat during extreme cold weather or a hazardous electrical condition or any problem that might endanger the occupants of the home, refer to your information sheet and contact the contractors directly. If however you decide contact a subcontractor directly, please also advise our office of the problem so that we can accurately track resolution of the problem.

Professional Associations and Memberships
At DeGraff Bloom, we stay involved in the latest industry news, standards and guidelines so that any home we build is the best we can build. We are proud to be members of these national associations and organizations.

Capital Region Builders and Remodelers Association

Energy & Environmental Building Association

National Association of Home Builders

The National Business Owners Association

New York State Builders Association